We have created this Privacy Policy to demonstrate our commitment to privacy and security. This Privacy Policy outlines Firm's collection of information from customers, prospects, website visitors and newsletter subscribers; the collection and management of data and the security of data.
Data Protection and Privacy
We are serious about your privacy. During the course of normal service provision, Firm may collect information. We use this information primarily to provide a specific service. Your information will not be shared with third parties without your express permission or in specific or necessary circumstances, as described below.
Firm respects customer privacy. It is our policy to comply with internationally recognized standards of personal data privacy protection. Firm understands the need for security and privacy - particularly in business - and is committed to using every reasonable means to protect its customers and potential future customers.
Access to secure databases and customer information at Firm is tightly controlled; staff are permitted access to customer information only where the reasonable fulfilment of services demands access.
Email
When website visitors or customers communicate via email with Firm, the return email address is used to answer the email received. We do not share the return email address with any third party. At no time will Firm send emails or other information to customers without the customer's consent, or as part of the reasonable execution of services. We will limit the collection and use of customer information to the minimum required for us to deliver superior service to you. With reference to the distribution of opt-in newsletters, we will provide a simple and straightforward method to unsubscribe at any time.
Voluntary Customer Surveys and Feedback
We may periodically conduct customer surveys via our website. We encourage website users to participate in these surveys because they provide us with important information that helps us to improve the value we offer via our website and other marketing activities. Your personal information and responses will remain strictly anonymous and confidential. Participation in any research is of course voluntary.
Exceptions
It is Firm's policy not to disclose information about visitors to our website, newsletter subscribers, customers or potential customers. However, we may disclose such information if, in our sole discretion, we believe that it is reasonable to do so - for example, in instances of, but not limited to:
- Conforming to legal requirements or complying with legal process.
- The protection and defence of the rights or property of Firm and customers of Firm.
- Enforcement (or prevention of violations to) Firm Terms of Business or other policies.
- Reasonable fulfilment of our obligations with regard to services supplied, or the protection of Firm and our Customers.
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent malevolent third-parties ("hackers" or "crackers") from illegally obtaining this information.
Since privacy also involves the use of and security applied to our customers' passwords, login information or technical information provided by us, we encourage our customers to store any technical information provided by us securely, and to not divulge it to third parties without obtaining a similar security / privacy policy from them.
Please be aware that, as part of the service provided by our website, Firm provides links to Web sites operated by third parties. Firm is not responsible for information collection, privacy practices or content of those third party Web sites.
Revisions to This Policy
Firm reserves the right to revise, amend, or modify this policy at any time and in any manner.
If you would like any further information regarding Firm's Privacy Policy, please do not hesitate to contact us.
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